FAQs

 

What are DKCO candles made of? 

  • Our candles are made of natural soy made here in the United States! We are an Eco Friendly, Chemical Free candle company! We use the best qualities to provide a safe environment for your home!
  • We use wood-wick candles to give you your very own fireplace! It creates a calm and intimate ambiance.
  • Each candle is made in very small batches for consistency! Your favorite candle will bed the same each and every time.

Delivery Time?

  • We try to pack order same day and ship via UPS! Expect 2-3 business day for your package to arrive!

Refunds?

  • At the moment we do not offer refunds! But we know wood wick candles can be a bit tricky to light sometimes. If your candle does not light after multiple times, or if your candle has tunneled please reach out us.
  • We don't offer refunds but we do offer replacements! Please send us a picture of your candle and we will ship one out as soon as possible!

I entered the wrong shipping address! Can i change it?! 

  • Contact us immediately, we can change it for you! Once your order has been shipped out contact your local post office! If you want the package redelivered there will be a fee on your behalf